Niger Insurance Plc paid N1.15 billion claims to its bolicyholders between 2020 and now, in fulfilment of its promise to pay all genuine claims promptly.
The company’s managing director/CEO, Mr. Edwin Igbiti, disclosed that the insurance outfit is equally working on liquidating some of its real estate assets to further alleviate the plight of its policyholers.
While reacting to the recent publication in a national newspaper that the Nigerian Insurers Association (NIA) has expelled some of its member, on the ground that the affected underwriting firms failed to meet obligations to policyholers, Igbiti assured that his firm will not relent in meeting customers’ expectations.
According to him, “in addition to meeting commitment to our policyholders, we have created customer engagement forum to address customers’ complaints, which has been very effective in addressing concerns and enquiries, especially in the present status of the company and management initiatives.
“Our traction and achieved milestones were also communicated at various conferences and media parley held by the company.”
Niger Insurance, he promised, remains responsible and committed corporate organisation, while assuring the insuring public and all stakeholders that it will ensure all obligations, especially, in the area of claims payments, are met to the extent of its established liabilities and provision of insurance practices.